Customer interview with Oerlikon Barmag
Oerlikon Barmag has been building highly productive, innovative chemical fibre spinning systems for decades. In addition to plant design, system design and system production, the company’s core competencies also include the manufacture of associated components such as spindles, pumps and coating rollers.
We ask Uwe Hecker, a technical consultant at Barmag:
WHY DID YOU CHOOSE TEROLAB SURFACE?
Uwe Hecker: We’ve been working together for a long time. For me, quality plays a major role and in this regard, TLS won me over from the outset. Reliable delivery is another key aspect, and here too, TeroLab is also highly dependable.
WHAT CONVINCED YOU THAT THIS WAS THE RIGHT CHOICE?
Well, the proximity of the company was an important factor when it came to cooperation. Barmag company headquarters are located in Remscheid, which is just a stone’s throw from Langenfeld. TeroLab Surface delivers promptly and is flexible in responding to our requirements.
WHERE COULD WE MAKE IMPROVEMENTS?
Hmm, I can’t really think of much. I can call any time of the day or night. If it’s urgent, the TLS team will even organise weekend shifts to help us out. A partner we can totally rely on.